In case you are not 100% satisfied with our work and wish us to issue a refund:
- If we have not started working on your order yet, you will receive a 100% refund immediately.
- If we have already started working on your order, please note that we can not issue a refund for work in progress. However, we will be happy to issue a refund for any other pending orders.For example, if you ordered 5 articles and our writers have already written 2 of them but have not started working on the remaining 3 yet, we can give you a full refund for these 3 remaining articles.
- If the written articles or any other product or service have already been delivered, the following rules apply:
Upon receiving the articles, they cannot be returned. There is no refund for delivered outputs and services; however, we do have a great revision policy.
(Please note that all products and services of microinco.me are non-tangible goods and that there is no physical shipping).
SEO services, Copy writing and Video Creation Services are NOT refundable.
If the final outcome of the item(s) that you have received from us are not as what the website (microinco.me) describes, or as discussed in the written conversation between microinco.me and you (the customer), we will be able to make revisions to the work we provided to you. If we are not able to deliver or make the revisions to your satisfaction,and only if we agree, you will receive a 100% refund for the parts that we cannot deliver or revise to your satisfaction.
We will allow unlimited revisions for Articles.
We will allow one (1) Revision for the following products: Copy writing and Video Creation Services.
Requests for a refund or revision must be made in writing to us (via the customer support email) and received within 48 hours after delivery. When a refund is issued, you must agree, in writing, that you will not use the articles for which you have recieved a refund for any reason whatsoever and that you will delete all files containing the article or that were given to you by us which are related to the article. This is subject to all vendor copyright laws.
Any abuses of this policy as determined at the sole discretion of microinco.me may lead to a denial of a refund.